Contact Us

Contact Us

Last Updated: March 30, 2026

We’re Here to Help

If you have any questions, concerns, or need assistance with your order, activation, or refund, please reach out to our dedicated support team. We aim to respond to all inquiries as quickly as possible.

Customer Support

For order issues, activation help, refunds, and general inquiries:

Email: support@koilix.com

Business Cooperation

For partnerships, wholesale, marketing, and business opportunities:

Email: business@koilix.com

Response Time

Our team typically responds to all emails and WhatsApp messages within 24 hours (business days). We appreciate your patience and will assist you as soon as possible.