Contact Us
Contact Us
Last Updated: March 30, 2026
We’re Here to Help
If you have any questions, concerns, or need assistance with your order, activation, or refund, please reach out to our dedicated support team. We aim to respond to all inquiries as quickly as possible.
Customer Support
For order issues, activation help, refunds, and general inquiries:
Email: support@koilix.com
Business Cooperation
For partnerships, wholesale, marketing, and business opportunities:
Email: business@koilix.com
Response Time
Our team typically responds to all emails and WhatsApp messages within 24 hours (business days). We appreciate your patience and will assist you as soon as possible.